Privacy Policy

Effective Date: August 9, 2026
Last Updated: August 9, 2026

Welcome to Manistry (“we,” “us,” “our,” or “Manistry”). We operate the website manistry.in and are committed to protecting the privacy and security of our customers and website visitors.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, create an account, place an order, make a purchase, contact us, or otherwise interact with our services.

By accessing or using manistry.in, you acknowledge that you have read and understood this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect different types of information depending on how you interact with our website.

A. Personal Information

When you place an order, register for an account, contact us, or use certain features of our website, we may collect:

  • Full name

  • Email address

  • Mobile/telephone number

  • Billing address

  • Shipping/delivery address

  • Postal/ZIP code

  • Order and purchase information

  • Account login information

  • Customer service communications

  • Information you voluntarily provide to us

B. Payment Information

When you make a purchase, payment information may be collected and processed by our third-party payment service providers.

We generally do not directly store complete credit/debit card numbers, CVV numbers, UPI PINs, banking passwords, or other sensitive payment credentials on our servers.

Payment information is handled according to the privacy policies and security practices of the applicable payment provider.

C. Automatically Collected Information

When you visit our website, certain information may be automatically collected, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referring website or source

  • Date and time of website visits

  • Website interaction and usage information

This information helps us understand how visitors use our website and improve our services.

2. HOW WE USE YOUR INFORMATION

We may use the information we collect for purposes including:

  • Processing and fulfilling orders

  • Delivering purchased products

  • Processing payments

  • Providing order confirmations and updates

  • Providing customer support

  • Managing customer accounts

  • Responding to enquiries and requests

  • Processing returns, exchanges, refunds, and complaints

  • Improving our website, products, and services

  • Personalizing your shopping experience

  • Sending transactional communications

  • Sending promotional or marketing communications where permitted

  • Conducting analytics and understanding customer behavior

  • Detecting and preventing fraud, abuse, and unauthorized activity

  • Maintaining website security

  • Complying with applicable laws and legal obligations

3. MARKETING COMMUNICATIONS

If you provide your contact information and consent to receive promotional communications, we may send you information about:

  • New products

  • Special offers

  • Discounts

  • Sales

  • Promotional campaigns

  • Brand updates

You may unsubscribe from promotional emails at any time by using the unsubscribe option provided in the email or by contacting us at hello@manistry.in.

Please note that even if you opt out of promotional communications, we may still send necessary transactional communications, such as order confirmations, shipping updates, payment notifications, or other service-related messages.

4. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, pixels, tags, web beacons, and similar technologies to improve your experience on our website.

Cookies may help us:

  • Keep products in your shopping cart

  • Remember your preferences

  • Maintain login sessions

  • Understand website traffic

  • Analyze website performance

  • Improve website functionality

  • Provide relevant advertising and marketing

  • Measure the effectiveness of promotional campaigns

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

5. THIRD-PARTY SERVICE PROVIDERS

We may work with third-party service providers to operate and improve our business. These may include providers involved in:

  • Payment processing

  • Shipping and logistics

  • Order fulfillment

  • Website hosting

  • Website analytics

  • Marketing and advertising

  • Customer communication

  • Fraud prevention

  • Technical support

These third parties may receive access to information necessary to perform services on our behalf. We expect our service providers to handle personal information appropriately and in accordance with applicable laws.

6. PAYMENT PROCESSING

Payments made through our website may be processed by third-party payment gateways.

Your payment information may be collected directly by the applicable payment provider and may be subject to that provider's own privacy policy and terms.

We recommend reviewing the privacy policy of the payment provider you use when completing a transaction.

7. SHIPPING AND DELIVERY PARTNERS

To fulfill your order, we may share necessary information with shipping and logistics partners.

This may include:

  • Customer name

  • Delivery address

  • Mobile number

  • Order details

This information is shared only to the extent reasonably necessary to deliver your order and provide related services.

8. DATA SHARING AND DISCLOSURE

We do not sell or rent your personal information to third parties for their independent marketing purposes.

We may disclose information where reasonably necessary:

  • To service providers assisting our business

  • To payment processors

  • To shipping and logistics providers

  • To technology and hosting providers

  • To analytics and marketing service providers

  • To comply with legal requirements

  • To respond to lawful requests from authorities

  • To protect our rights, property, and users

  • To investigate fraud, security issues, or misuse

  • In connection with a merger, acquisition, restructuring, or sale of business assets

9. DATA SECURITY

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

10. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Processing and maintaining transaction records

  • Providing customer support

  • Resolving disputes

  • Maintaining business and financial records

  • Complying with legal and regulatory obligations

  • Preventing fraud and misuse

  • Enforcing our agreements and policies

When information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it where appropriate.

11. YOUR RIGHTS

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to certain personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Withdraw consent where processing is based on consent

  • Opt out of promotional communications

  • Raise concerns regarding the processing of your personal information

To exercise an applicable privacy right, you may contact us using the details provided below.

We may need to verify your identity before processing certain requests.

12. CHILDREN'S PRIVACY

Our website is not intentionally designed to collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us at hello@manistry.in so that we can take appropriate action.

13. THIRD-PARTY LINKS

Our website may contain links to third-party websites, applications, social media platforms, payment services, or other external resources.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

14. SOCIAL MEDIA

If you interact with us through social media platforms, information you provide or make publicly available may be collected and processed by the applicable social media platform.

Your interactions with those platforms are governed by their respective privacy policies and terms.

15. CHANGES TO THIS PRIVACY POLICY

We may update or modify this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

Any updated Privacy Policy will be posted on this page with a revised “Last Updated” date.

We encourage you to periodically review this page to remain informed about how we handle personal information.

16. CONTACT US

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Manistry
Website: manistry.in
Email: hello@manistry.in

We will make reasonable efforts to respond to privacy-related enquiries within a reasonable period.

17. CONSENT

By using manistry.in, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein, to the extent permitted by applicable law.

Manistry reserves the right to update this Privacy Policy when necessary.