Terms & Condition

Effective Date: August 9, 2026
Last Updated: August 9, 2026

Welcome to Manistry. These Terms & Conditions (“Terms”, “Terms and Conditions”) govern your access to and use of manistry.in (the “Website”) and your purchase of products through the Website.

By accessing, browsing, registering on, or purchasing from our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.

1. ABOUT MANISTRY

Manistry operates an online e-commerce platform through manistry.in, offering beauty and personal-care products to customers.

For questions, support, or other enquiries, you can contact us at:

Email: hello@manistry.in
Website: manistry.in

2. ELIGIBILITY

By using this Website or placing an order, you represent that:

  • You are legally capable of entering into a binding agreement.

  • The information provided by you is accurate and complete.

  • You will use the Website only for lawful purposes.

  • You will not use the Website for fraudulent, abusive, or unauthorized activities.

If you are purchasing products on behalf of another person or organization, you confirm that you have the authority to do so.

3. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, prices, specifications, ingredients, and other information displayed on the Website are accurate.

However:

  • Product colors may appear slightly different depending on your device or screen settings.

  • Product packaging may occasionally vary from the images shown.

  • Product descriptions and specifications may be updated from time to time.

  • Availability may change without prior notice.

  • Minor variations in appearance, texture, fragrance, or packaging may occur between product batches where applicable.

We reserve the right to correct errors, inaccuracies, or omissions at any time.

4. BEAUTY AND PERSONAL-CARE PRODUCTS

Our products are intended for their stated cosmetic or personal-care purposes.

Customers should:

  • Read the product description and usage instructions before use.

  • Review the ingredient information where provided.

  • Follow the recommended directions for use.

  • Perform a patch test where appropriate, particularly when using a product for the first time.

  • Stop using a product if irritation, discomfort, or an adverse reaction occurs.

  • Consult an appropriate healthcare or skincare professional if they have concerns about a particular ingredient or product.

Individual results may vary depending on skin type, personal circumstances, usage, and other factors.

Unless expressly stated otherwise on the Website, our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

5. PRODUCT AVAILABILITY

All products displayed on the Website are subject to availability.

We reserve the right to:

  • Limit quantities of products purchased.

  • Discontinue products.

  • Change product availability.

  • Cancel an order where a product is unavailable.

  • Correct inventory errors.

If we are unable to fulfill an order because a product is unavailable, we will take reasonable steps to notify you and, where applicable, process an appropriate refund.

6. PRICES

All product prices displayed on the Website are subject to change without prior notice.

Prices may include applicable taxes where stated. Any applicable shipping charges or additional fees will be displayed during the checkout process where applicable.

We reserve the right to correct pricing errors.

If an order has been placed at an incorrect price due to a technical or human error, we may contact you regarding the error and may cancel the order if appropriate. If payment has already been made for a cancelled order, the applicable amount will be refunded.

7. ORDERS

When you place an order through the Website, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or another available communication method.

An order confirmation does not necessarily constitute final acceptance of the order.

We reserve the right to refuse, cancel, or limit an order for reasons including:

  • Product unavailability

  • Incorrect pricing or product information

  • Payment issues

  • Suspected fraud or unauthorized activity

  • Incorrect or incomplete customer information

  • Shipping limitations

  • Violation of these Terms

If an order is cancelled after payment has been received, the applicable amount will be refunded according to our refund procedures.

8. CUSTOMER INFORMATION

You are responsible for ensuring that the information provided while placing an order is accurate and complete.

This includes:

  • Name

  • Mobile number

  • Email address

  • Billing address

  • Shipping address

  • Other information required to process your order

We are not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete information provided by the customer.

9. PAYMENT

We may offer multiple payment methods through third-party payment providers.

By making a payment, you confirm that:

  • You are authorized to use the selected payment method.

  • The information provided is accurate.

  • The transaction is legitimate and authorized.

We do not generally store complete payment card details on our servers. Payment transactions may be processed by third-party payment providers and are subject to their respective terms and policies.

10. SHIPPING AND DELIVERY

We aim to dispatch and deliver orders within the estimated timeframes communicated on the Website.

Delivery times may vary depending on:

  • Delivery location

  • Product availability

  • Courier or logistics partner

  • Weather conditions

  • Public holidays

  • Operational disruptions

  • Events outside our reasonable control

Estimated delivery dates are not guaranteed unless specifically stated otherwise.

Once an order has been handed over to the shipping or logistics partner, delivery may be subject to the courier's procedures and timelines.

Please refer to our Shipping Policy for additional information.

11. RETURNS, EXCHANGES AND REFUNDS

Returns, exchanges, cancellations, and refunds are subject to our applicable Return & Refund Policy.

Certain beauty and personal-care products may not be eligible for return or exchange for hygiene, safety, or product-integrity reasons.

Customers should review the applicable return policy before placing an order.

Products returned may be subject to inspection before a refund or exchange is approved.

12. ORDER CANCELLATION

Orders may be eligible for cancellation only within the timeframe specified in our cancellation or return policy.

Once an order has been processed, packed, or shipped, cancellation may no longer be possible.

If cancellation is permitted and payment has already been received, the eligible amount will be refunded according to our refund policy.

13. PROMOTIONAL OFFERS AND DISCOUNTS

From time to time, Manistry may provide promotional offers, discount codes, special prices, or other campaigns.

Promotional offers may be subject to:

  • Specific validity periods

  • Minimum purchase requirements

  • Product exclusions

  • Usage limits

  • Customer eligibility requirements

  • Other promotional conditions

Unless specifically stated otherwise, promotional offers cannot be combined with other discounts or offers.

We reserve the right to modify, suspend, or cancel promotional offers at any time.

14. INTELLECTUAL PROPERTY

All content available on the Website, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Photographs

  • Graphics

  • Designs

  • Text

  • Product descriptions

  • Videos

  • Website layout

  • Icons

  • Software

  • Other visual and written content

is owned by or licensed to Manistry and is protected by applicable intellectual-property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit Website content without prior written permission.

15. PROHIBITED USE

You agree not to:

  • Use the Website for unlawful purposes.

  • Attempt to gain unauthorized access to the Website.

  • Interfere with Website functionality or security.

  • Introduce viruses, malware, or other harmful code.

  • Use automated systems to scrape or collect Website content without authorization.

  • Attempt to obtain products through fraudulent means.

  • Provide false or misleading information.

  • Impersonate another person or entity.

  • Use the Website to violate the rights of others.

We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.

16. USER-GENERATED CONTENT

If the Website allows you to submit reviews, comments, photographs, feedback, or other content, you agree that your submissions:

  • Are truthful and not misleading.

  • Do not violate any applicable law.

  • Do not infringe another person's intellectual-property or privacy rights.

  • Do not contain abusive, offensive, defamatory, or harmful material.

  • Do not contain malicious code or unauthorized advertising.

By submitting content, you grant Manistry permission to use, reproduce, display, and publish that content for legitimate business and promotional purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or that we reasonably consider inappropriate.

17. THIRD-PARTY SERVICES AND LINKS

Our Website may use or link to third-party services, including payment gateways, delivery providers, analytics services, social-media platforms, and other external websites.

We do not control third-party websites or services and are not responsible for their content, availability, policies, or practices.

Your use of third-party services may be subject to separate terms and privacy policies.

18. DISCLAIMER

To the extent permitted by applicable law, the Website and its content are provided on an “as available” basis.

While we make reasonable efforts to keep the Website accurate and functional, we do not guarantee that:

  • The Website will always be available or uninterrupted.

  • Website content will always be completely accurate or error-free.

  • All products will always be available.

  • The Website will be free from technical errors or security vulnerabilities.

Nothing in these Terms excludes or limits any rights or protections that cannot legally be excluded under applicable law.

19. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Manistry shall not be liable for indirect, incidental, special, consequential, or other losses arising from your use of the Website or purchase or use of products, except where such liability cannot legally be excluded.

This includes losses resulting from circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude liability that cannot be excluded under applicable law.

20. EVENTS BEYOND OUR CONTROL

We will not be responsible for delays or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control.

Such circumstances may include:

  • Natural disasters

  • Floods

  • Fires

  • Epidemics or pandemics

  • Government restrictions

  • Strikes

  • Transportation disruptions

  • Internet or telecommunications failures

  • War or civil unrest

  • Courier or logistics disruptions

  • Other unforeseen circumstances

We will make reasonable efforts to minimize the impact of such events.

21. PRIVACY

Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using the Website, you acknowledge that you have reviewed our Privacy Policy.

22. MODIFICATION OF TERMS

We reserve the right to modify these Terms & Conditions at any time.

Changes will become effective when the revised Terms are posted on the Website, unless otherwise stated.

Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

23. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms or your use of the Website shall be subject to the jurisdiction of the competent courts having appropriate jurisdiction, subject to applicable law.

24. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary, and the remaining provisions shall continue to remain in effect.

25. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on the Website, constitute the terms governing your use of the Website and purchase of products from Manistry.

26. CONTACT US

If you have any questions regarding these Terms & Conditions, you can contact us at:

Manistry
Website: manistry.in
Email: hello@manistry.in

We will make reasonable efforts to respond to your enquiries as soon as reasonably possible.

By using manistry.in or purchasing products through the Website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.